Cadillac, Lexus, Toyota tie for lead in customer satisfaction index

August 18, 2011 by Blogs PGI · Leave a Comment 

Filed under: Etc. , Cadillac , Lexus , Toyota The American Customer Satisfaction Index has released the results of its annual investigation into the automotive industry, and the biggest winners hail from Japan. Although Cadillac is tied with Lexus and Toyota atop the standings with an overall score of 87, just one short year ago the top few automakers – with Buick and Lincoln at the tippy top – hailed from the United States. According to ACSI, it seems Toyota’s fall from grace in the minds of consumers was just a small blip in a long history of customer satisfaction. Lincoln dropped a few points to join Mercedes-Benz with a score of 86, while Buick and Honda both earned 85. Next on the list is a three-way tie at 84 from Ford , Nissan and Volkswagen . Chrysler was the poorest performing automaker in the report, eking out a meager score of 76. Overall, the auto industry itself scored 83 points, which is higher than the average for all durable goods on the index. For all the details from ACSI, check out the press release after the break . Continue reading Cadillac, Lexus, Toyota tie for lead in customer satisfaction index Cadillac, Lexus, Toyota tie for lead in customer satisfaction index originally appeared on Autoblog on Wed, 17 Aug 2011 14:01:00 EST.

Ward’s Automotive picks best car interiors of 2011

Ward’s Automotive picks best car interiors of 2011

May 3, 2011 by Blogs PGI · Leave a Comment 

Filed under: Audi , BMW , Chevrolet , Dodge , Ford , Honda , Hyundai , Jeep , Toyota , Volvo Wards Automotive 10 Best Interiors of 2011 – Click above for high-res image gallery Wards Automotive takes its 10 Best Interior awards seriously. The industry mag tested 51 vehicles to come up with this year’s winners, which span three luxury vehicles, three economy cars, a sport sedan, a minivan, a family sedan and an SUV. Ward’s AutoWorld Editor-in-Chief Drew Winter says the publication has never tested so many vehicles, adding, “Every auto maker wants the freshest, highest-quality interior possible for all the vehicles they sell.” Showing just how much the world of interiors has changed over the years, Chrysler was the only automaker to take home two awards, thanks to the Dodge Charger and Jeep Grand Cherokee , while Kia and Hyundai could technically say the same since the Elantra and Optima each took home honors. At the same time, both Toyota and Lexus were shut out, as was Honda’s Acura luxury brand and Mercedes-Benz . Among the first-time winners for 2011 are the Ford Focus Titanium and Chevy Cruze . Click on the image above to browse through all 10 winners, or you can head over to Wards Automotive for the complete scoop. What do you think – Did Wards get it right? If not, what was left out and what should it replace? Gallery: Wards 2011 10 Best Interiors [Source: Wards Automotive ] Ward’s Automotive picks best car interiors of 2011 originally appeared on Autoblog on Mon, 11 Apr 2011 18:00:00 EST. Please see our terms for use of feeds .

R.L. Polk: Toyota top brand considered among African-Americans

R.L. Polk: Toyota top brand considered among African-Americans

May 2, 2011 by Blogs PGI · Leave a Comment 

Filed under: Chevrolet , Ford , Honda , Nissan , Toyota African-Americans purchased 641,090 new vehicles in 2010, accounting for 7.4 percent of all new vehicle sales. That’s a significant portion of overall sales, and a population segment that Toyota appears to be winning over. R.L. Polk released a study showing that Toyota accounted for 15 percent of all new car sales to African-American car buyers last year. Ford came in second at 11.7 percent, followed by Chevrolet , Honda and Nissan . The top five automakers accounted for nearly 60 percent off all new vehicle sales to African-Americans. The U.S. Census Bureau predicts that the African-American population will grow by 25 percent by the year 2030. In 2010 alone, auto sales among African Americans rose by 11.5 percent versus 2009. That’s 68.6 percent faster than the non-ethnic market increase of 6.8 percent, meaning that automakers would do well to reach out to this burgeoning customer segment.

Helpful Car Buying Tips

September 23, 2010 by obrienautos · Leave a Comment 

Purchasing a new vehicle is a stressful chore for many people. Ask the average person what they dread most and they will tell you that “price haggling” is the worst aspect of negotiating a price. Few people come away from the deal believing that they got a fair shake; a significant minority will admit that [...]

2007 Mercedes-Benz SLK280

2007 Mercedes-Benz SLK280

July 28, 2010 by yago · Leave a Comment 

Browse our Mercedes Inventory!!! Introduced nearly a decade ago as an answer to its European rivals in the luxury small roadster segment, the Mercedes-Benz SLK-Class was the first modern vehicle to popularize the use of a power-retractable convertible top made out of steel panels rather than the more traditional fabric soft top. Though more complex [...]

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